Understanding Compliance Scores

Learn what Bounda's compliance indicators mean and how to improve them

4 min readUpdated 11 January 2026Reviewed for UK law

Compliance at a Glance

Bounda uses several indicators to show how compliant your handbook and documents are. Understanding these helps you prioritise what to work on and track improvement over time.

Remember: Compliance scores are indicators, not guarantees. They help you identify issues, but significant changes should still be reviewed by qualified HR or legal professionals.

1. Gap Analysis Progress

The Gap Analysis shows which policies you have vs. which you need. Policies are organised into three categories:

Core (Legally Required)

Must have — UK law requires these policies

Includes: Disciplinary, Grievance, Health & Safety, Equal Opportunities, Sexual Harassment Prevention, Whistleblowing, all family leave policies, etc.

Recommended

Should have — best practice for most employers

Includes: Sickness Absence, Annual Leave, Data Protection, Working Hours, Bullying & Harassment, Mental Health, etc.

Optional

Could have — depends on your business needs

Includes: Dress Code, Expenses, Training, Social Media, Remote Working, Company Property, Anti-Bribery, etc.

How to Improve

  • Prioritise Core policies — these are legal requirements
  • • Use Policy Studio to generate missing policies
  • • Aim for 100% Core completion before Optional policies
  • • The percentage shows overall progress across all categories

2. Policy Risk Ratings

When you analyse a policy with the Section Analyser, each finding gets a severity rating. The overall risk rating is based on the most serious finding.

Critical

Must fix immediately

Serious legal non-compliance. Missing statutory requirements, unlawful provisions, or high tribunal risk.

High

Should fix soon

ACAS Code non-compliance (risks 25% tribunal uplift) or significant legal gaps.

Medium

Plan to address

Best practice gaps or unclear wording that increases risk but isn't immediately dangerous.

Low

Minor improvements

Minor issues, formatting suggestions, or clarifications that would enhance the policy.

Enhancement

Nice to have

Optional improvements for clarity or employee experience. Not required but beneficial.

3. Finding Types

Each finding is also categorised by type, which tells you the source of the requirement:

Legal Non-Compliance

A hard legal breach — a statutory requirement is missing or violated.

Example: "Missing right to be accompanied at disciplinary hearings (ERA 1999 s.10)"

ACAS/Guidance Risk

ACAS Code violation or official guidance not followed. Non-compliance can result in a 25% uplift in tribunal awards.

Example: "No investigation stage before disciplinary hearing (ACAS Code para 5)"

Best Practice Gap

A recommendation based on HR best practice, not a strict legal requirement. Good to address but not legally mandated.

Example: "Consider adding examples of gross misconduct for clarity"

Type vs Severity

Type tells you where the requirement comes from (law, ACAS, best practice).Severity tells you how urgent it is to fix. A legal requirement is usually Critical or High, while best practice gaps are usually Medium or Enhancement.

4. Document Compliance Scores

When you check a document (contract, letter, etc.) against your handbook, you get a compliance score out of 100. This shows how well the document aligns with your policies.

How the Score is Calculated

Starting from 100 points, deductions are made for each issue found:

-10 pointsCompliance Fix — must change (legal requirement or policy violation)
-3 pointsAlignment Correction — should change (wording doesn't match handbook)
-1 pointEnhancement — could add (not required but strengthens document)
76-100

Good

Minor or no issues

51-75

Needs Attention

Some corrections needed

0-50

Review Required

Significant issues to address

Before & After Scores

After you redraft a document with AI, you'll see both the original score and the improved score — showing exactly how much the redraft helped.

5. Policy Compliance Status

Each policy in your handbook has a compliance status showing whether it's up to date with recent law changes:

Current

Policy is up to date with recent law changes. No action needed.

Review Needed

Law changes may affect this policy. Review and update if necessary.

Update Required

Policy needs updating due to law changes. Action required.

Bounda monitors UK legislation and automatically flags when your policies are affected by law changes. Run a compliance check on any policy to get detailed findings.

Frequently Asked Questions

What does the compliance score mean in Bounda?

Compliance scores in Bounda indicate how well your content aligns with UK employment law and best practices. Scores above 90 indicate strong compliance, 70-90 suggests review needed, and below 70 means updates are required. Scores are calculated based on the number and severity of issues found during analysis.

How is the Gap Analysis progress calculated?

Gap Analysis progress tracks how many of the recommended policies you have in your handbook. Policies are categorised as Core (legally required), Recommended (best practice), and Optional (nice to have). Your progress percentage shows how complete your handbook is across these categories.

What do the different risk ratings mean?

Risk ratings indicate issue severity: Critical (immediate legal risk, must fix), High (significant compliance gap), Medium (should address soon), Low (minor improvement needed), and Enhancement (optional best practice). Critical and High issues should be prioritised for resolution.

What are the different finding types?

Bounda identifies three types of findings: Legal Non-Compliance (missing statutory requirements, outdated legal references), ACAS/Guidance Risk (procedures that don't follow ACAS codes), and Best Practice Gap (improvements that reduce tribunal risk but aren't legally required).

How do I improve my compliance score?

To improve your score: address Critical and High issues first using the AI redraft feature, add missing legally required policies using Policy Studio, review and update policies marked as 'Review Needed' or 'Update Required', and ensure all policies reflect current UK employment law including ERA 2025 changes.

How to Improve Your Compliance

1

Complete Core Policies First

Use Gap Analysis to see what's missing. Generate any missing core policies with Policy Studio.

2

Address Critical & High Findings

Run Section Analyser on existing policies. Fix Critical and High severity issues first.

3

Check Documents Against Policies

Use Document Checker to ensure contracts and letters align with your handbook.

4

Monitor Legal Changes

Check the Legal Changes page regularly. Run compliance checks when alerted to updates.

5

Publish Updated Handbook

After making updates, generate a new handbook version to keep everything current.

📊 Check Your Compliance

Ready to see how your handbook measures up? Run a Gap Analysis to get started.

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